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We live in a complex and fast-paced world of online transactions. As a customer, feeling able to trust a local business became more important than ever. We need to have reassurance before investing in a service for a local company.
Utilizing online reviews sites (like Yelp, BBB, and Chamber of Commerce) to learn all we can about a service, allow us to give advice, or to read past consumer experiences right from the source. Customers are likely to spend 31% more on a business with “excellent” reviews.
Qualtrics online review stats show that your positive reviews greatly benefit us too. It increased consumer trust. It lets us have a direct line to customers for their feedback. It also lets us rank higher on search engines. We truly appreciate that you click on one or more of options below and write up a review!